Please read our shipping policy carefully to understand how we handle the delivery of your orders. By placing an order with KatzLittleFactory, you agree to abide by our Shipping Policy. We recommend reviewing this policy before making a purchase. If you have any questions or require assistance, please don't hesitate to contact our Customer Support team.

1. Shipping Address:

All orders will be shipped to the shipping address provided by the customer during the checkout process. It is the customer's responsibility to ensure that the shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect or incomplete addresses. Any orders returned (i.e. returned to sender) due to incorrect, incomplete address or failure to collect from a designated collection point (i.e. after a missed delivery attempt) will require new shipping to be purchased before orders will be reshipped. If customers opt to cancel and request a refund, any refund will have the relevant shipping and return shipping costs deducted.